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SERVING THE MILITARY COMMUNITY

This Is a Story
of Passion

For more than three decades, The VA Lady has focused on one thing: championing the men and women who serve our country, and their families. As you take the steps toward homeownership, we're passionate about helping you purchase your dream home using the benefits you've earned through your sacrifices.

SINCE

SERVING ACTIVE DUTY, VETERANS

& MILITARY FAMILIES

1992

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HOW WE WORK

The Highest Standards
We Hold Ourselves To

Integrity & Guidance

We follow the "Golden Rule"

We never steer clients toward loans that benefit us at their expense. As a mortgage broker, our job is to find you the best loan. Your win is our win. We work hard for you. 

Education First and Last

We Want to Educate, Not Sell

It is our goal to teach as many active duty and military veteran first-time homebuyers about the process of homeownership. An informed buyer can make better decisions, and better decisions lead to successful homeownership, now and in the future.

Accessibility

Real People. Real Conversations

No scripts. No call centers. No voicemail loops. When you reach out, you talk to someone who knows your file, knows VA loans, and is genuinely invested in your outcome.

Commitment

We Don't Give Up

If owning a home is your dream, we'll do everything in our power to help you achieve it. We've helped buyers other lenders turned away, and we can guide you on the right path to homeownership, no matter how long it takes.

OUR STORY - BY THE NUMBERS

More Than Three Decades of Serving Those Who Served

 

From our humble beginnings in 1992 in Colorado Springs, CO, to helping countless military families find a place to call home, every milestone represents a member or family whose dream became a reality.

30+

YEARS OF SERVICE

The VA Lady has over three decades of serving military homebuyers

98%

ON-TIME CLOSINGS

The result of experience, preparation, and a team that stays on top of every detail

19 Million

MILITARY STRENGTH

Total active duty, National Guard, Reservists, and veterans worldwide

1

ONE MISSION

To educate and serve the military community in the home buying process

Reviews

CLIENT REVIEWS

What Our Past Clients Said
In Their Own Words

TH

Huge thank you to Cathy Jordan, Jadon Nelson, and crew! I recently retired from the military and needed a group of people to utilize the VA loan and these folks were the perfect fit for what we needed. Highly recommend The VA Lady for service members and veterans as they know everything that is needed to get you settled into a home with your VA loan and they made the process extra smooth.

T. Hoops

TB

T. Brice

Let's talk about "looking out for our Veterans!" - The VA Lady: Cathy and Jadon aka "My Team" - there's so many wonderful things that we can say about this company. Let's begin with the knowledge and expertise given to us as we searched for our new home was incredible! No call or text went unanswered. As we had questions, they provided every answer. When it seemed like there was no end to the seemingly overwhelming requests of the lender, the team reassured us that it's all routine and there's light at the end of the tunnel (which was great!). This is a very patient, polite, and courteous company to work with. Their professionalism is outstanding!! 10 out of 10, we highly recommend! Thanks VA Lady for an awesome experience!

EM

Ms. Cathy Jordan (The VA Lady) was all about helping my husband and me get what we were looking for. She was very helpful every step of the way not only keeping us updated on our loan process but also advising us on what we should do next. We recently closed on our Home and it is exactly what we wanted. Her service and care to us were top notch.

E. Morles

SH

S. Harrell

My wife and I started this home buying journey months ago, and these last 7 weeks have honestly been an emotional roller coaster. There were days I was stressed, worried, doubting everything, and wondering if this dream was really going to happen for us. We even had to work through an old judgment issue, and at times it felt like every time we got close, something else came up. But through it all, Cathy and the entire team at The VA Lady stayed with us every step of the way. As a retired Army veteran, I highly recommend The VA Lady to any veteran or military family looking to buy a home.

OUR PHILOSOPHY

A House or
A Home?

A house is simply bricks and beams. A home is the starting place for hopes and dreams. The magical thing about home is that it feels good to leave, but it feels even better when you return. Home is where love resides, memories are created, friends always belong, and laughter never ends.

 

This is what we help you find... your home.

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NO PRESSURE.  NO OBLIGATION.  EVER.

The VA Lady, a Novex Home Loans Company

 

CONTACT INFORMATION

Click to call: 843 699-6000

Fax: 803 636-2883

Email: Docs@NovexHomeLoans.com

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MAILING ADDRESS

4711 Forest Dr Suite 3

PMB 160 

Columbia, SC 29206

Operating Hours (EST)

Monday - Thursday 9:00 am - 7:00 pm

Friday and Saturday 9:00 am - 1:00 pm

Sunday - Closed

Federal Holidays - Closed

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LICENSING INFORMATION

BSR Home (Realty Company)

NAR NRDS #748028619, GAREC #393426 / 77436, NCREC #344155 / C39374,

SCRE #79842 / 20451

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Novex Home Loans

NMLS 1876911

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Awarded Top Veteran Mortgage Originator

Presented by the National Association of Mortgage Brokers

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